Support Center

Orders and Shipping 4

• How long will it take for my device to arrive?
• RMA Procedures - US Customers
• RMA procedures - BC Hydro Customers
• Buying off of Third Party Sellers - Ebay and Amazon

Getting Started 5

• What is an Install Code?
• What are my username and password?
• What is meant by "provisioning"?
• How do I set the price of electricity in my device?
• What is summation?

Utilities 1

• Utilities Contacts - Metering Operation Information

Misc 1

• Security Reporting