FAQ

How Do I See My Energy Usage?
The EAGLE-200 streams your usage data from your meter to the Rainforest Cloud. You can see this data in two ways: Use the web User Portal at Rainforest C...
Tue, 23 Mar, 2021 at 3:18 PM
Why am I not seeing any data?
If your meter has not been provisioned by your utility, then it will not connect to your device.  To get your meter provisioned, please contact your Utility...
Fri, 13 Nov, 2020 at 6:18 PM
Actions Feature
The Actions feature gives the user the ability to control the devices connected to their EAGLE-200. You can find out how to add a device and the list o...
Wed, 10 Mar, 2021 at 11:15 AM
How do I factory reset the EAGLE-200?
Warning: Doing a factory reset will require you to contact your utility to re-register the EAGLE-200 with your meter as the connection will be permanently ...
Thu, 11 Feb, 2021 at 4:12 PM
How do I unlock my account after multiple failed logging attempts?
For security proposes, after several failed login attempts our Cloud Portal locks the account in order to protect our customer’s data and privacy. You will ...
Wed, 3 Mar, 2021 at 4:34 PM
How much power does the EAGLE-200 consume?
The EAGLE-200 is very power efficient and consumes an average of 1W of power or 0.001kW. The amount of energy a traditional 60W incandescent light bulb woul...
Fri, 13 Nov, 2020 at 5:34 PM
Can I use the EnergyVUE app outside of my home?
Yes, the EAGLE-200 allows you to view your energy usage through our apps or user portal wherever you are.
Wed, 28 Oct, 2020 at 9:54 AM
Does the EAGLE-200 work for solar?
Yes!  The EAGLE-200 can help you track how much surplus electricity your solar system sends out to the grid. The EAGLE-200 connects wirelessly to your u...
Wed, 3 Mar, 2021 at 4:33 PM
How to set price
There are four different ways to get pricing: 1. Some utilities provide our devices with the price a customer is being charged. In this case, does nothi...
Fri, 11 Jun, 2021 at 11:53 AM